Union Mutual Adopts Cloud for Core via ISCS’s SurePower Innovation® and SurePackage™
class resilience, security and scalability key to UM's decision.
San Jose, CA - December
- ISCS is pleased to announce Union Mutual (UM) has migrated an existing
implementation of SurePower Innovation®, ISCS's modern enterprise insurance
platform for personal, commercial and specialty lines of property and casualty
(P&C) insurance, to the cloud via the SurePackageTM deployment option which
is backed by Amazon Web Services (AWS).
UM provides P&C insurance coverage across all six
New England states and New York, and originally worked with ISCS to implement
SurePower Innovation for all of the company's core administration needs in
2012. At the time, UM opted for local hosting due to concerns about ROI and the
maturity of existing cloud technologies. However, as business increased and
cloud quality improved, the speed, security and scalability benefits of a cloud-based
deployment became more obvious to UM.
operations of our core systems to ISCS was an easy decision to make," said Gary Ouellette, executive vice president for UM. "UM's main
business focus is insurance, and ISCS's is delivering core solution and administration
functionality. Thanks to this transition we will both be able to do what we do
best, to the benefit of our agents and insureds. The move to SurePackage extends the already strong partnership between our two
organizations into the future."
Additionally, the move to cloud hosting via ISCS's
SurePackage and AWS ensures UM has maximum ability to scale resources during
CAT events or increased claim submission times, guaranteed uptime and data
redundancy, and an easier path to upgrades.
"UM's need for data
storage was increasing as rapidly as the company's new business," said Andy
Scurto, president of ISCS. "Moving core functionality to the cloud with
SurePackage meant UM did not have to spend capital on new servers and data
storage, and the company achieved better efficiency and effectiveness, with
improvements in user transaction and cycle times of up to 50 percent."
to UM's positive cloud experience with SurePackage and AWS, UM will be moving additional
mission-critical software, such as productivity tools, document management solutions
and virtual desktop interface (VDI) to the cloud in early 2017.
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ISCS is the developer of SurePower Innovation®, a
highly scalable, configurable, cloud-based modern enterprise suite that
mitigates risk and increases business agility for property and casualty
(P&C) insurance organizations writing personal, commercial and specialty
lines. SurePower Innovation extends beyond core administration (policy, billing
and claims) to include reinsurance, business intelligence (BI), insurance
accounting, payables, document management, producer/commission management,
agent/consumer portals and more. With a 100% proven implementation track record
on enterprise core system replacement projects, ISCS consistently delivers
SurePower Innovation as a complete, managed SaaS solution via ISCS's
option, allowing insurers to focus on the business of insurance. For more information, visit the
company website at www.iscs.com.
About Union Mutual Companies (UM)
Union Mutual Companies comprises
four companies, Union Mutual Fire Insurance Co, New England Guaranty
Insurance Co, Community Mutual Insurance Company, and Eastern Mutual Insurance
Co, which write property and casualty insurance via independent agents
throughout New England and New York. Union Mutual has been providing superior
service and insurance products since 1874.
For more information about UM,
please visit the company website at www.unionmutual.com.