Success Starts with Discovery

SQL Database Administrator

Location: San Jose, CA

ISCS is currently seeking a Database Administrator to support the Cloud Technology Group in the implementation and support of internal and external customer databases.

ISCS is a fast-growing software company providing enterprise solutions to U.S. property and casualty insurance companies. We are technology and insurance experts who have developed a robust product that meets the needs of our target market and a strong set of methodologies to deliver and support it. Our solution is in high demand as insurers replace out-of-date systems with more quickly configurable technology to stay competitive. Unlike many enterprise software markets, we are seeing historically high numbers of major system purchases. 

We offer something rare in today's job market: growth and stability. Founded in 1994 and privately owned, ISCS has a history of revenue growth, consistent profitability, and solid reputation for successful implementations. We have an active R&D department that keeps our product highly competitive, and we are considered thought leaders in our industry niche on topics such as the use of cloud computing in insurance.

Our product, the SurePower Innovation® Policy Administration Suite, is a fully Web-based Java platform that meets the technical criteria that insurers are requiring in new systems. The modular system uses Web services and ACORD XML standards and can be deployed as a suite (with rules and workflow engines, policy administration, rating, reinsurance, claims, billing, accounting, data warehousing, document management, consumer and insurance agent self-service and more) or as a point solution, such as the claims module only. Our clients include personal, commercial and specialty insurers across the US.

We are looking to grow our company with highly motivated and team oriented individuals. We successfully leverage agile development methodology (using Scrum) and consider our combination of agile methods and our technology to be a strong differentiator for us in our market.

We offer a competitive comprehensive benefits program which includes four weeks paid time off and a 401K match.


Key Areas of Responsibility:

The Database Administrator role requires a strong technical foundation in database structure, configuration, installation and practice in a medium sized company.  Candidates must have strong attention to detail, excellent customer service skills, experience working with internal and external company resources and the ability to support multiple locations. Candidates must also be versed in industry standard security practices and SAS70 audit guidelines as they pertain to the role as network administrator.  Ability to work independently and be a self-starter that can multi-task is a must. This position currently reports to the VP of Cloud Technology but may change as needed.

Duties Include:

  • Manage Microsoft SQL high availability servers
  • SQL Server Replication set up and maintenance
  • Setup and Manage Database Mirroring and Log shipping
  • Develop Database objects and structures for data storage
  • Work with hosted customers to meet their database needs
  • Monitoring disk space
  • Monitoring Database performance
  • Performing Database tuning and optimization
  • Performing trending and metric analysis for Database utilization
  • Documentation and experience with SAS70
  • Support the Cloud Technology Group in Disaster Recovering Remote site configuration and functionality
  • Work with Cloud Technology Group to develop and implement company standards for environment sizing, usage, allocation and permissions.
  • Be available after hours and weekends as necessary for customer maintenances.
  • Must be local and works out of the main office in San Jose (not remote).
  • Must be a strong team player supporting other team members when needed.
  • Great documentation abilities is required.



Database Administrator Experienced with:

  • SQL Server 2005 and 2008 (senior level)
  • Experience working in a 24x7 environment, on call as needed during maintenance windows etc.
  • Experience with JDBC
  • Good verbal and written communication skills
  • Must be able to demonstrate ability to trouble shoot technical issues.
  • Minimum of 5 years' experience of SQL server database administration
  • High level problem determination and resolution skills
  • Deployment and upgrade of Database (SQL and Oracle)
  • Experience with DTS/SSIS Packages, T-SQL, stored procedures, triggers, views, constraints and cursors
  • Logical and Physical database design, performance, scalability and tuning reviews/assessments (Database and SQL tuning), and query monitoring
  • Assist with backup recovery, high availability/Cluster and DR
  • Strong skills in Replication and Database Mirroring
  • Assisting, troubleshooting and guiding developers with any issues
  • Ability to provide configuration, monitoring and on-call support for development, test, and production environments
  • Idera Diagnostic Manager, SQLsafe and Server Backup experience a plus
  • Knowledge of Agile methodologies and SharePoint a plus.
  • Strong team player is critical to the success of this role.


  • Microsoft Certifications a plus
  • Other DBMS experience a plus MySQL, Oracle, Informix
  • Technical support or call center support experience a plus
  • Advanced Database tuning expertise a plus
  • Optimizing large volumes of data into a database a plus
  • Migrations experience a plus
  • Experience coding stored procedures, triggers


ISCS recognizes employees as their most valuable assets and contributors to the company's success! That's why ISCS offers competitive salaries, benefits packages and many opportunities for advancement. All of the employees at ISCS are provided the following employee benefits:  

  • 4 weeks of paid time off per year, in addition to standard holidays effective from your first day of service
  • Medical/dental/vision insurance for employee and family
  • Prescription drug coverage and discounts
  • Short and long term disability, life insurance and HSA benefits plan
  • 100% 401K match, up to 5% of salary
  • Tuition reimbursement

ISCS believes in keeping your technical skills and product knowledge sharp by attending ongoing training. Your personal drive and motivation at ISCS are the keys to many successes!

Please send your resume to

ISCS in Equal Opportunity Employer.

Open Positions

The people at ISCS are ISCS. Our product SurePower Innovation represents the work of many talented people over the last 16 years. I'm someone who is constantly looking at new technologies and I like people who are like that—engaged in what they are doing, who get a satisfied feeling from a job well-done, and enjoy looking for the next challenge.

Andy Scurto
President & CTO

Contact ISCS