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Resource Center


Analyst Reports
SMA Perspective—Today's Modern Architecture: Making Strategic and Wise InvestmentsBy Deborah Smallwood, published by Strategy Meets Action

ISCS has purchased the distribution rights.

Abstract: SMA's research on the strategic choices for an insurance company's technology and the breadth of functionality those needs include. SMA provides analysis of how ISCS's SurePower Innovation Policy Administration Suite aligns with SMA's research on insurers' strategic needs.
Celent Report:--Policy Administration Systems: Building Value over TimeBy Donald Light, published by Celent

ISCS has purchased the rights to distribute to carriers and MGAs.

Abstract: "Licensing, implementing, and deploying a new policy administration system is often the biggest, most complex, and most costly technology initiative that a property/casualty insurer can undertake. What must an insurer do over time to realize value from such a system? In a new report, Policy Administration Systems: Building Value over Time, Celent analyzes the initial and continuing strategies insurers use to produce early and continuing value from policy administration systems. The report also includes case studies of how nine insurers evolved their use of new policy administration systems over several years."

One of the nine case studies in the report is an ISCS success story with Tower Hill Insurance Group. Tower Hill's implementation of ISCS's SurePower Innovation enabled a 450% increase in policy count serviced by 30% fewer support staff


Brochures
SurePower Innovation® BrochureThe SurePower Innovation brochure provides a quick view of the range of functionality in the SurePower Innovation Policy Administration Suite.
ITS Change Management Services BrochureOverview of the training, learning aids and documentation, and other change management services that ITS can provide to SurePower Innovation customers.
SurePower User Group Meeting Agenda 2011Register now! September 12-14, 2011, The Fairmont Hotel, San Jose, CA This year's theme: "Accelerate Your Competitive Advantage with SurePower Innovation"


Case Studies
Case Study in Insurance & Technology Magazine
"ULLICO Overhauls Insurance Framework with ISCS"
by Insurance and Technology Magazine

[T]he rollout was completed quickly and for less than $1.5 million, Tierney reports. "Traditionally a project of this size would have taken 12 to 18 months," he asserts. "We were online in just seven, which is a testament to the efficiency of a highly configurable solution. Plus, empowering business analysts to configure the new system means we won't need expensive developers, and productivity will be improved by not funneling every change through IT."
Case Study in Tech Decisions Magazine
"Save the Day: The right system was needed in order to keep thousands of homeowners' policyholders insured"

The State of Texas mandated only 60 days to rewrite 11,000 policies. The insurer implemented ISCS's system and converted the policies to meet the 60-day deadline.
Case Study in Insurance & Technology Magazine"CEM Turns to Cloud-Based Policy Admin System"
by Insurance and Technology Magazine

To call the implementation "transformative" would be an understatement. "For example, policies are written accurately from the start because we set the underwriting criteria at our headquarters," reports [CEM's program director] Chris DuCharme. "Consequently, we've not only reduced organizational risk but also can close out a month in one day; in the past, it took 30 days.... In short, our new system has certainly helped level the playing field."


White Papers & Published Articles
ISCS White Paper: The SurePower Innovation Framework™ A white paper on the framework and reasons for the technology choices that ISCS made for the SurePower Innovation Policy Administration Suite.
ISCS White Paper: Reward vs. Risk of Modern TechnologiesThis white paper describes the difference between modern technologies and the technologies used in the previous generation. It describes how modern technologies overturn some assumptions about the risk of technology change and the business benefits of change.
Self-service Portals Article by Andy Scurto, ISCS president & CTO"Give Them What They Want: Self-service Connects You with a New Breed of Insureds"
A new breed of policyholders expects to shop for and buy insurance online, even at two in the morning. Today’s customer doesn’t have the time or patience to stand in line or wait for a call—let alone a letter!
Cloud Computing & Insurance by Andy Scurto, ISCS president & CTO"The Power of the Cloud"
Insurance Networking News Magazine
Whether you are a start-up or a small or large insurer, there is a way to leverage the cloud. The cloud allows for managed IT, scalability on demand, flexible bandwidth and access to core applications and hardware by anyone in an inexpensive and flexible manner. No matter where your employees are, in your building, their homes or anywhere in the world, they can simply request the application or service they need through the cloud.
Using SOA to Modernize Critical Systems: Panel Discussion SlidesSlides from a 2008 panel discussion that includes ISCS president Andy Scurto and Adam Nordost, Director of Professional Services – Commercial Lines – Arrowhead General Insurance Agency, Inc., and ISCS customer.
SurePower Innovation's Logical ArchitectureThis set of diagrams illustrate how SurePower Innovation's multi-tiered architecture enables a business approach to configuration while retaining great technical power in supporting layers of the system.
Happily Ever After: The Importance of Partnerships for Insurance Company Software Implementation SuccessTechDecisions Feature Article by Robert Regis Hyle. Turning software implementation horror stories into fairytale endings "Happily Ever After" explores how vendors create long-term partnerships to increase success. Andy Scurto, ISCS president, was interviewed for this article and is quoted extensively.


Training Resources
ITS Change Management Services BrochureOverview of the training, learning aids and documentation, and other change management services that ITS can provide to SurePower Innovation customers.


Comprehensive Functionality

  • End-to-End Pre-integrated Policy Automation System
  • Easy Integration with Third Party Point Solutions & Content Providers
  • Automated Workflows, Straight-through Processing
  • Rules-driven
  • Role-based Permissions
  • Document Management, LDAP-based, Easy Archive Retrieval, Batch & Electronic Delivery
  • Integrated Correspondence
  • Production of All Output
  • Automated Underwriting
  • Integrated Claims
  • Accounting
  • Billing
  • Payables
  • Consumer Self-Service & Direct Purchase Portals
  • Agent Portals
  • Integrated Data Warehouse & Data Marts
  • Integrated Cross-company & Cross-line Reporting

» More P&C Automation Functionality

Lines of Business

  • All Major ISO Lines, 50-State Capable
  • Commercial Lines
  • Personal Lines
  • Speciality Lines, e.g. Professional Liability Surplus & Excess

Products are fully functional, ready for you or ISCS to configure to your company's specifications.

» More P&C Business Lines

Modern Technology

  • True Service Oriented Architecture (SOA) throughout
  • Model Driven Architecture
  • JAVA, platform/database independent; AJAX, Flex
  • True Web-based Platform, not simply a Web front-end
  • Open Standards-based, including XML, ACORD XML
  • Licensed In-house Option & Hosted/ASP Model Option
  • Cloud Computing Ready
  • Source Code Available

» More P&C Insurance Technology